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Continuing my quest for certifications I have become a Certified Sales Cloud Consultant last Monday. To be honest this is a bit difficult in terms of my experience with Salesforce Certification so far. There was a lot of use cases that I had to read and digest to be able to answer.
This is a 60 question exam of duration of 105 minutes and passing score is 68 percent. Compared to Developer or Administration certification exams, this exam tests your analytic and problem solving skills. You have to be prepared to provide solution to the scenarios. Also in some cases there were more than one possible solutions present for the given scenario. You have to chose the best solution comparing all the pros and cons of all applicable ones.
I would recommend at least 1-2 years of hands on consulting experience in Salesforce platform to clear this. As the name suggest Sales cloud is the focus area here. Here are some key areas to focus more,
- SDLC models and interrelation between various stages
- Campaing, Lead, Opportunity. You have to know every bit of Salesforce application in these areas
- Territory management considerations
- Customizable and Collaborative forecasts. You have to know different options and visibility available under forecast tab.
- Person Account considerations
- Community
- Salesforce security model and sharing architecture. You should have in-depth knowledge in this area.
For preparation Study Guide was my bible. I have covered each items from section 5 of this guide. If you have premier success plan I would recommend completing all of the online courses outlined in the study guide section 4. Also you should read all the implementation guides mentioned under section 4. If you complete these and you have proper experience the exam will be an easy walk.
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